IMPORTANT ANNOUNCEMENT: As COVID-19 spreads, we see an increase in people shopping online. We’re working to re-stock products and fulfill orders as quickly as possible but delivery times may be longer than usual.
Due to burdens on global shipping and delivery operations caused by the COVID-19 pandemic, you may experience temporarily out-of-stock and cancelled items, or delays in processing and shipping of your order.
Once shipped, delivery can take up to 6-10 business days (within contiguous U.S.), depending on shipping method and location. CLICK HERE to read more about what BeeMission.com is doing during this challenging time for us all.
Help Desk Hours of Operation: Monday through Friday, 08:00am to 05:00pm PST
Do you need help with tracking or shipping related questions? Please click here for the latest updates.
Solution home Orders and Refunds

Returns, Exchanges and Refunds

Do You Have A Return And Refund Policy?
Yes, our Refund and Return Policy can be examined can be examined here.
Tue, 5 Nov, 2019 at 10:30 PM
What If My Package Was Damaged Or Item Broken?
Sorry about that! Unfortunately shipping can get a bit rough at times. We'll fix the issue if you give us the chance!  Submit a ticket with your or...
Sun, 31 Mar, 2019 at 8:53 PM
Some of My Items Are Missing!
Many orders are shipped separately! Please check your email, as you should receive a tracking number for each shipment. Why? We source products from...
Sun, 31 Mar, 2019 at 8:51 PM
My Order Never Arrived, What Now?
Once your product ships, average shipping times are 8-18 business days. Check your order confirmation email for the tracking number and try to track you...
Sun, 31 Mar, 2019 at 8:52 PM
Can I Return Or Exchange My International Order?
Many of our warehouses will not accept returns, so you will need to submit a ticket to initiate a return.  If you would like to return your order for a ...
Sun, 31 Mar, 2019 at 8:53 PM
Do You Have An Extended Holiday Return Policy?
The 2019 Holiday Season will be our first holiday season, and as it gets closer we will give this some thoughtful consideration and post the policy here and...
Sun, 31 Mar, 2019 at 8:40 PM
What Is Your Return Policy?
You are highly encouraged to read our full return policy. Our policy lasts 45 days from the date you place your order, or 14 days from the date your ite...
Sun, 31 Mar, 2019 at 9:29 PM
I Didn't Get My Whole Order
Many orders are shipped separately! Please check your email, as you should receive a tracking number for each shipment. Why? We source products from...
Sun, 31 Mar, 2019 at 8:54 PM
Cancel My Order
If you change your mind about an order you placed, you are welcome to return it to us in accordance with our return policy. We prioritize order processi...
Tue, 5 Nov, 2019 at 10:47 PM