Help Desk

Yes, our Refund and Return Policy can be examined can be examined here. IMPORTANT: If you purchased on or before January 2, 2019, then your order was p...

Sorry about that! Unfortunately shipping can get a bit rough at times. We'll fix the issue if you give us the chance!  Submit a ticket with your or...

Many orders are shipped separately! Please check your email, as you should receive a tracking number for each shipment. Why? We source products from...

Once your product ships, average shipping times are 8-18 business days. Check your order confirmation email for the tracking number and try to track you...

Many of our warehouses will not accept returns, so you will need to submit a ticket to initiate a return.  If you would like to return your order for a ...

The 2019 Holiday Season will be our first holiday season, and as it gets closer we will give this some thoughtful consideration and post the policy here and...

You are highly encouraged to read our full return policy. Our policy lasts 45 days from the date you place your order, or 14 days from the date your ite...

Many orders are shipped separately! Please check your email, as you should receive a tracking number for each shipment. Why? We source products from...