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Shipping FAQs

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My Tracking Stopped, What Happened?
This may or may not happen for an order outside of the United States. We ship our orders through UPS (unless you upgrade your shipping). UPS delivers the pa...
Tue, 5 Nov, 2019 at 11:04 PM
How Long Will Delivery Take?
US orders are delivered within 3-6 business days, international orders are delivered within 6-12 business days on average. International orders can experien...
Tue, 5 Nov, 2019 at 10:38 PM
Do You Offer Product Tracking?
We offer order tracking in counties that support order tracking. All orders are trackable from within the US, but we rely on postal services to administer l...
Tue, 5 Nov, 2019 at 10:41 PM
I Need to Change My Shipping Address
We submit all orders for fulfillment within 12-24 hours of payment processing. We cannot guarantee that we can change the address you entered during che...
Tue, 5 Nov, 2019 at 10:42 PM
How Do I Track My Order?
Most orders are shipped within 1 business day from the time you place your order. Upon placing your order, we will send you an order confirmation with y...
Tue, 5 Nov, 2019 at 10:44 PM
When Will My Order Be Shipped?
We process orders immediately after your payment is processed and it generally takes 1 business day to ship the order. If you need help with your order,...
Tue, 5 Nov, 2019 at 10:47 PM
Do You Ship Worldwide?
We ship to countries that have somewhat reliable postal services. We use UPS to ship from the United States and UPS transfers the package to your local post...
Tue, 5 Nov, 2019 at 10:55 PM
Who Pays Import Duties or Local Taxes?
Some countries charge import duties, customs fees, and other taxes.  All taxes and duties are the sole responsibility of the customer.
Fri, 8 Feb, 2019 at 11:44 PM
Do I Receive A Shipping Notification?
Yes, you will receive one after your order ships. If you have not received an order or shipping notification, please check your SPAM folder. Our sto...
Tue, 5 Nov, 2019 at 10:58 PM