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Help Desk Hours of Operation: Monday through Friday, 08:00am to 05:00pm PST
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Knowledge base
General
FAQ
0
Getting Started
0
About Us
6
Are Any of Your Products Available in Stores?
Do You Have A Sales Outlet For Discount Pricing?
I'd Like To Carry Your Products In My Store -- Do You Offer Wholesale Pricing?
Do You Have A Customer Service Phone Number?
Where Is Bee Mission Located?
See all 6 articles
Our Consciousness
1
Are Your Products Ethically Sourced?
About Our Products
3
Do Your Shirts Shrink In The Wash?
Can I Pre-Order A Sold-Out Product?
The Item I Want Is Sold Out. Will You Re-Stock It?
Contact
2
How Do I Contact You?
Why Do I Have to Create a Ticket to Contact You?
Getting started with us
Your account
0
Orders and Refunds
Your Order
3
Order Tracking
I Placed My Order, Now What?
Free Items Where Your Just Pay Shipping & Handling
Returns, Exchanges and Refunds
9
Do You Have A Return And Refund Policy?
What If My Package Was Damaged Or Item Broken?
Some of My Items Are Missing!
My Order Never Arrived, What Now?
Can I Return Or Exchange My International Order?
See all 9 articles
FAQs
Shipping FAQs
9
My Tracking Stopped, What Happened?
How Long Will Delivery Take?
Do You Offer Product Tracking?
I Need to Change My Shipping Address
How Do I Track My Order?
See all 9 articles
Safety and Security
4
Is It Safe To Use My Credit Card On This Website?
What Is Your Privacy Policy?
What Are Your Terms of Service?
GDPR Data Protection
Gifts and coupons
Gifts
2
Can I Send A Gift Order?
Do You Have Physical Gift Cards I Can Mail?
Coupons
1
Coupons and Coupon Codes
Honey Club
0
Wish List
0
Information collected
Privacy policy
0
Opt-out policy
0
Donations
Giving and Receiving
3
Can You Make A Donation To My Cause Or Event?
Can I Donate Funds Directly To Bee Mission?
Do You Donate To Other Charitable Causes Besides Bees?